The Reasons Why Facebook, WhatsApp, and Instagram Were All Down on Monday

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A woman checks her Instagram account as she stands on a street in New York city on October 4, 2021.
Photo: Ed Jones (Getty Images) – To say the least, Facebook has had a difficult week. On Monday, Facebook, your uncle’s go-to source for news about how 5G is turning everyone communist, went down for six hours. It wasn’t only Facebook that was down; Instagram and WhatsApp, two of the company’s other key services, were also unavailable. We finally got a comment from Facebook on what happened overnight, and it turns out that the problem was caused by some internal configuration changes to the company’s backbone routers.

“We apologize for the disruption caused by today’s outage across our platforms to all of the individuals and companies that rely on us throughout the world. “We’ve been working as hard as we can to restore access, and our systems are currently up and running,” Facebook stated in an evening statement.

“Many of the internal tools and systems we use in our day-to-day operations were also impacted by the underlying cause of this outage, complicating our attempts to swiftly diagnose and fix the problem,” the statement said.

According to several sources, such internal tools included the capacity to access the servers.

“Configuration modifications on the backbone routers that coordinate network traffic between our data centers produced difficulties that disrupted this communication,” our technical teams discovered. The disturbance in network traffic had a cascade impact on how our data centers communicated, bringing our services to a halt,” Facebook explained.

However, Facebook claims that everything should be back to normal again, and that it has no indication that any user data was stolen. There were allegations of a state-sponsored attack on Facebook early on in the outage, which proved out to be untrue.

“Our services are again operational again, and we’re working hard to get them back to normal. We want to be clear that the underlying cause of this outage is currently believed to be an incorrect configuration update. We also have no indication that user data has been hacked as a result of the outage,” Facebook added.

“Every day, people and companies all around the world rely on us to stay connected. We recognize the impact outages like this have on people’s lives, as well as our obligation to keep them informed about service disruptions. We regret to everyone who was impacted, and we’re trying to learn more about what occurred today so we can keep improving our infrastructure,” Facebook stated in a statement.

Facebook has had a particularly terrible week. It’s only Tuesday, after all. Who knows what the remainder of the week has in store for us? That’s right. At 10 a.m. today, the whistleblower who sneaked tens of thousands of papers out of Facebook will testify before the Senate.

Zuck, I wish you the best of luck. It will come in handy.